You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Get Contact Fields from Incident Workspace add-in

Accepted answer
edited Jun 13, 2022 4:11AM in General Technical Discussions 2 comments


Get Contact Fields from Incident Workspace addin


Hi All,

I have been struggling to figure out if one can get the name of the primary contact assigned to an incident without using a SOAP call in C#.  I have been able to get the primary contact id using IInc2Contact but then don't see how I can get the rest of the contact fields as they are not a property here.  When I try and pass the Contact ID to IContact it is blocked as a read only field. 

I am trying not to use soap as there are already other connections happening and trying to minimise wait times for end user if possible.  Is the above possible if the add-in is on the incident workspace?

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!