Troubleshooting Destination Type: Work Order not available to users

Summary

How to troubleshoot issues of access to Destination Type of Work Order when creating a requisitoin

Content

Customers / Support

This article is intended to convey some troubleshooting tips for a problem that I am noticing surfacing on forums.

Business Problem:

1. User is in the Maintenance application in the context of a work order

2. From the Operations tab, user clicks the 'Review Purchased Item Details' button

3. User then clicks the 'Create Requisition' button

4. User is navigated to the Self Service Procurement application (Home page)

5. User navigates to the Edit Requisition Preferences page

Issue #1:

Destination Type cannot be set to 'Work Order'