You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Have just first name in the message thread

Accepted answer
12
Views
4
Comments
edited Sep 2, 2019 8:04AM in Agent Desktop 4 comments

Content

Hi,

In the agent desktop, at the moment if the agent Jo Bloggs does a reply, it comes up as Jo Bloggs in the message thread. Is it possible to amend this to just say Jo?

Thanks,

JJ

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!