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How to backup or extract business rules? — Cloud Customer Connect
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How to backup or extract business rules?

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edited Sep 4, 2019 9:04AM in Agent Desktop 11 comments

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Hi,

Is there anyway for us to extract or backup the business rules into a readable format for people that won't have access to the console?

For audit purpose, we need to expose what rules we have, what happens in them etc and there's zero chance of giving them access to the console.

As it stands we have about 100 rules and I think it would also be a useful exercise to streamline them down

Thanks,

JJ

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