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Receiving mails instead of client mail box by RightNow

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edited Jun 8, 2022 10:30AM in Agent Desktop 1 comment

Content

Greetings to All,
Is it possible to retrieve the mails sent from customers to my client (Vendor) and convert them to incidents I can reply to?

Note: I`m not asking about receiving emails as incidents that sent to RightNow mail box ..

Version

19A
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