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Receiving mails instead of client mail box by RightNow

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edited Sep 9, 2019 1:14PM in General Functional Discussions 1 comment

Content

Greetings to All,
Is it possible to retrieve the mails sent from customers to my client (Vendor) and convert them to incidents I can reply to?

Note: I`m not asking about receiving emails as incidents that sent to RightNow mail box ..

Version

19A

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