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Updating widget code for incident reopen deadline instead of detail.php

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edited Sep 11, 2019 8:55AM in Customer Portal 2 comments

Content

I have highly customized Customer Portal code and the <rn:condition incident_reopen_deadline_hours> is being over written by code inside the widgets and the incidents are staying open indefinitely, is there a way we can specify this condition inside the widget code?

Version

3.5

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