You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Right Click Issues

Accepted answer
43
Views
2
Comments
edited Sep 12, 2019 2:52PM in Agent Desktop 2 comments

Summary

Some Agents can't right click

Content

Our agents go into their cues and pull up a list of incidents, some of my agents can right click on a column to see a menu of options.  They like to do this to hide columns they don't see.

But I have others that right click, but the menu wont appear.    This has to be something in security.   I'm able to give myself their profile, and I can't right click either.

Does anyone know what might control that?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!