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Right Click Issues

Accepted answer
edited Sep 12, 2019 2:52PM in Agent Desktop 2 comments


Some Agents can't right click


Our agents go into their cues and pull up a list of incidents, some of my agents can right click on a column to see a menu of options.  They like to do this to hide columns they don't see.

But I have others that right click, but the menu wont appear.    This has to be something in security.   I'm able to give myself their profile, and I can't right click either.

Does anyone know what might control that?

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