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Cannot Complete Element Manager Import of New Workspace containing Existing Reports

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edited Sep 18, 2019 3:05PM in Agent Desktop 6 comments

Summary

Element Manager does not allow completion New Workspace Import

Content

I am new to the Element Manager. I have successfully (and easily) exported new Workspaces from our test environment. This export includes the reports that are used within the Workspaces.

These reports I have mentioned have been used in previous Workspaces (there is no need to create new reports when these ones work as needed). That means these reports exist in production.

When I attempt to import the new Workspaces to our production environment, I receive a notification during the Validate Package stage stating: "This item already exists on the site." This blocks me from moving forward in the import.

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