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Global ind and Replace Export to Excel

edited Jun 8, 2022 8:36AM in Agent Desktop


To convert the field value to hyperlink within the generated excel sheet of Global Find and Replace



Under Service->Knowledge Base->Authoring menu, we have Global Find and Replace feature under Tools tab. Now, when we find and Replace with some keyword using this feature, we have the option of exporting the results to excel using "Export document list to Excel" option. When we open the Excel sheet, we have the columns:

Content Type ID Master Identifier Version Status Workflow

In the above listed columns, the ID field displays the document Id. But, the requirement we have is that we want the "ID" field to be a hyperlink to the article. 

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