What's new in Customer Journeys?

Connect and learn more!
Only Custom Object rule type available in BUI — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Only Custom Object rule type available in BUI

Accepted answer
edited Oct 1, 2019 2:10PM in Agent Desktop 2 comments


None of the standard rule types are available in the BUI - only Custom Objects


Can anyone tell me why all the Rule Types are greyed out in the BUI except for Custom Objects?

I do want to use Custom Objects but wanted to have a look at the other Rule Types in this interface rather than the other one.


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!