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CPM Error Log

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edited Oct 3, 2019 4:57AM in Integrations and APIs 2 comments

Summary

Unable to diagnose the reason behind the Error

Content

Hi Team, 

Below mentioned Error is getting logged in CPM Error logs report.

"Uncaught exception 'RightNow\Connect\v1_3\ConnectAPIErrorFatal' with message 'Cannot save/update"

We are unable to exactly recognize from where the error might be occuring in the script.

what is the meaning of the exception saying: "Cannot save/update"

Please help us here 

Thanks In Advance

 

Padma

Version

18C

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