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Disabling "See Organization for SLA details" for Contact

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edited Oct 3, 2019 3:56PM in Customer Portal 5 comments

Summary

I'd like to disable "See Organization for SLA details" for Contact

Content

I'd like to disable "See Organization for SLA details" for Contacts as it is currently not working with our new SLA model. We created a new SLA for a paid service on an contact level but if we link that contact to an organization it applies "See Organization for SLA details" and wont let that contact view the paid content UNLESS the whole organization is added to that SLA which we do not want. Maybe I am bad at searching but I could not find out how to disable the "See Organization for SLA details" and any help would be greatly appreciated.

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