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Mail configuration, after a P2T — Cloud Customer Connect
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Mail configuration, after a P2T

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edited Oct 3, 2019 10:10PM in Agent Desktop 3 comments

Summary

Mail configuration, after a P2T

Content

Hello Recently we made a P2T. We need to activate 1 Oracle-managed mailbox (they are mailboxes hosted on Oracle servers) for sending notifications to customers about their incidents. Is there any risk that emails have been sent without sending and these, for having done the P2T, are sent to customers with the new mailbox from test ?. I hope I have explained. Thank you.

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