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Product, Category, Disposition associated number — Cloud Customer Connect
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Product, Category, Disposition associated number

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edited Oct 4, 2019 7:23PM in Agent Desktop 3 comments

Summary

Find the number associated with product, categories, dispositions.

Content

All,

I have been trying to find where the number associated to each product/category/disposition is stored/which table.  All I find is the description, but I  need the number associated to each description.  For instance you may have a product with description "Warehouse One", when you open the product, there is a number next to "Warehouse One".  I am trying to find in which table I can get the number from.

We have an add-in "Audit log" that shows changes done to each incident,  but we see the number and I need the description associated to each product/category/disposition.  So I am trying to map the number to the descriptions. A number will not tells what prod/cat/disp took place.

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