You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Rest APIs for assigning skills to an agent in osvc

Received Response
16
Views
3
Comments
edited Jun 7, 2022 1:19PM in General Technical Discussions 3 comments

Summary

Rest APIs for assigning skills to an agent in osvc

Content

Hi Team,

Are there any Rest APIs available to assign skills to an agent? Right now whenever request comes, we assign the skills to the agents manually but we want to get rid of the manual tasks. Is there any way to automate it without manual intervention?

Thanks,

Ashish

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!