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How to open a Survey Page after Live Chat disconnected in Customer Portal

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edited Oct 17, 2019 4:04PM in Customer Portal 1 comment

Summary

How to open a Survey Page after Live Chat disconnected in Customer Portal

Content

Hi All,

We have a business requirement to show the survey webpage when the customer finishes and closed the live chat pop-up in the customer portal. Kindly provide your idea to achieve the same. 

Our business users wanted to know customer feedback post every live chat interactions. 

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