You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Adding a custom attribute to Custom Menus

Received Response
16
Views
1
Comments
edited Oct 21, 2019 1:16PM in System Admin and Configuration 1 comment

Summary

Connect Incident Queues to Agent Groups

Content

Hi,

I was wondering whether it is possible to add a custom attribute to existing custom menus? I do not see any option in the Customisable Menus editor. We would like to connect our existing Incident Queues to our existing Agent Groups. Any suggestions?

 

Many Thanks

Pavol

Version

18A

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!