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Business Rule and Custom object fields

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edited Jun 8, 2022 10:31AM in Agent Desktop 3 comments

Content

Dears,

Greetings to All ,,

Isn`t there anyway to build the business rules on custom object fields ? , as it doesn`t appear while trying to create a business rule depending on custom object fields or customizable menu values  ..

Thanks in advance  

Version

19A

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