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KA REST API

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edited Jun 8, 2022 8:36AM in Agent Desktop 3 comments

Summary

Content (IM) API vs Search API

Content

Could someone please clarify me when to use the Content (IM) API and when to use the Search API.

I have the impression that there are certain functionalities in common.

Is it correct to say that the Content (IM) API is most for the authoring while the Search API is for the user consuming the KB?

Thanks

CG

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