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Bulkdel utility deleting incidents

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edited Nov 21, 2019 1:10PM in Customer Portal 1 comment

Content

Hi,

In our deleted incidents table, we are seeing the following:

  • del source lvl1: utilities
  • del source lvl2: Bulkdel
  • source lvl1: End-User pages
  • source lvl2: raise a request

How is this happening? We haven't given the end user the ability to delete incidents so how are these incidents being deleted?

Thanks,

JJ

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