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Deployment failed to locate temporarily

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edited Nov 25, 2019 3:24PM in Customer Portal

Summary

Deployment

Content

Hi all!

I am having problems with the deployment of customer portal. When I go to the Deployment path> Temporarily locate> In process 4. Temporarily locate, the following error appears in the log

11/25/2019 10:15 Error - page: '/ask.php' refers to a widget that is not yet activated and needs to be activated before deployment (widget path: custom / testProductCategoryInput / testProductCategoryInput)

This widget is new and active.

What could be happening? The code line of the ask.php file is as follows:

<rn:widget default_value="<FONT SIZE='2.5'  FACE='Arial'>  <b>8.</b> Selecciona un <b>motivo</b> </FONT>" label_all_values="Selecciona un motivo" label_input="<FONT SIZE='2.5'  FACE='Arial'>  <b>8.</b> Selecciona un <b>motivo</b> </FONT>" label_set_button="Motivo" label_nothing_selected="Selecciona un motivo...." name="Incident.Product" required_lvl="2" max_lvl="2" required="true" path="custom/testProductCategoryInput/testProductCategoryInput"/>

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