Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Send surveys on the basis of Profile of incident assignee — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Send surveys on the basis of Profile of incident assignee

Received Response
35
Views
5
Comments
edited Jun 8, 2022 8:57AM in Agent Desktop 5 comments

Summary

I need to send the surveys to the customer on the basis of the profile of the assignee of that incident.

Content

is it possible to send surveys on the basis of the the particular incident assignee's profile?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!