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Send surveys on the basis of Profile of incident assignee — Cloud Customer Connect

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Send surveys on the basis of Profile of incident assignee

Received Response

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Nov 29, 2019 7:48AM edited Jun 8, 2022 8:57AM in Agent Desktop 5 comments

Summary

I need to send the surveys to the customer on the basis of the profile of the assignee of that incident.

Content

is it possible to send surveys on the basis of the the particular incident assignee's profile?

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