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Error and Info Logging into log file at standard location through Add-Ins integration — Cloud Customer Connect
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Error and Info Logging into log file at standard location through Add-Ins integration

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edited Dec 2, 2019 7:01AM in Agent Desktop 5 comments

Summary

I have Workspace add-ins and i want to logging the error message in physical file which is stored in oracle RightNow folder at user level.

Content

Here i am using  standard function LogMessage of rightnow  then it logs the message at runtime in debugger window but does not write in physcial file. Is there any way we can write same log message in file.

Below are the log file location

C:\Users\XXXX\AppData\Roaming\RightNow_Technologies\XXXXXXXXXXX__tst3\logs.

Version

Oracle Service Cloud - 18C

Code Snippet

 _globalContext.LogMessage(_logMessage);

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