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Access Customer Portal with Single Contact for Multiple Users

Accepted answer
edited Jun 7, 2022 1:19PM in General Technical Discussions 2 comments


Access Customer Portal with Single Contact for Multiple Users



Our OKA Customer Portal needs to be accessed by a set of users external to our organization, who come into the system and move out dynamically. New users need access and old users need to be removed on a daily basis, hence maintaining contact record for each user is not feasible. Our solution approach is to have a single contact representing the external users to be setup. When the external users tries to access the customer portal, the authentication system will post SAML assertion with the login of this static contact set up in the application. Single contact will be used for establishing Customer

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