You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Syndicated Chat Widget Placement

Received Response
11
Views
2
Comments
edited Jan 6, 2020 9:40PM in Integrations and APIs 2 comments

Summary

We want to move our Syndicated chat widget somewhere other than the top left of the screen.

Content

The widget when opening a window, defaults to 0,0 opening it in the top left of the screen. With syndicated widgets, we don't seem to have access to the javascript. Is this accessible some other way? The only fields I have found relative to the new window is height and width.

 

RightNow.Client.Controller.addComponent(
        {
            chat_login_page: "/app/chat/****",
            chat_login_page_height: 598,
            chat_login_page_width: 390,
            container_element_id: "****",
            info_element_id: "****",
            label_available_immediately_template: "Live Chat - Available",

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!