You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Tip: Why a Purchase Order cancel process may fail with a backing requisition

44
Views
0
Comments
edited Jan 11, 2020 9:18AM in Self Service Procurement

Summary

When a purchase order line is canceled with the option to reinstate the backing requisition line, the cancel order line process fails. How do I troubleshoot this?

Content

Customers / Support

There have been a few bugs raised with similar symptoms and this tip may be helpful as first level triage.

Problem:

Customer is attempting to cancel a purchase order line with a backing requisition. Cancel Unfulfilled Demand is set to No.

The system attempts to process such a change order but rejects the change order automatically.

Triage and common Root Cause:

What is significant in all these cases was the observation that if Cancel Unfulfilled Demand is set 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!