Tip: Why a Purchase Order cancel process may fail with a backing requisition
SummaryWhen a purchase order line is canceled with the option to reinstate the backing requisition line, the cancel order line process fails. How do I troubleshoot this?
Customers / Support
There have been a few bugs raised with similar symptoms and this tip may be helpful as first level triage.
Customer is attempting to cancel a purchase order line with a backing requisition. Cancel Unfulfilled Demand is set to No.
The system attempts to process such a change order but rejects the change order automatically.
Triage and common Root Cause:
What is significant in all these cases was the observation that if Cancel Unfulfilled Demand is set