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Optimize your Agent Browser User Interface Add-Ins/Extensions

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edited Jan 14, 2020 2:17PM in UI Extensibility 1 comment

Content

This is Part 6 of the Soup up Workspace load! Series. For the Introduction go here.

Overview

Using standard product features where possible is preferred to writing custom code using extensions. However, there will be cases where writing extensions will be the best way to solve problems for specific business needs. In this article, we will cover some best practices and common “gotchas” with extension development that will arm you with the essentials to create performant extensions.

Test the performance impact of your Extensions

If you have workspaces with extensions and run into performance issues, the issues may be related to your extensions. To verify this and test the extensions impact, login to the console without extensions. Having a profile without permissions to any extensions or having separate workspaces with extensions removed are ways through which this can be tested.

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