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Optimize your Agent Browser User Interface Add-Ins/Extensions

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edited Jun 13, 2022 4:12AM in General Technical Discussions 3 comments


This is Part 6 of the Soup up Workspace load! Series. For the Introduction go here.


Using standard product features where possible is preferred to writing custom code using extensions. However, there will be cases where writing extensions will be the best way to solve problems for specific business needs. In this article, we will cover some best practices and common “gotchas” with extension development that will arm you with the essentials to create performant extensions.

Test the performance impact of your Extensions

If you have workspaces with extensions and run into performance issues, the issues may be related to your extensions. To verify this and test the extensions impact, login to the console without extensions. Having a profile without permissions to any extensions or having separate workspaces with extensions removed are ways through which this can be tested.

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