You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Opening Answer directly by ID via search?

Received Response
edited Jan 15, 2020 4:08PM in Customer Portal 5 comments


After having used KnowledgeAdvanced for a few years, I've started development in KnowledgeFoundation once again -- however, maybe I'm just crazy, but I've noticed a behavior change from that of a few years back:

When searching for an Answer ID, you are no longer taken directly to the Answer Details page for that particular ID -- instead, that answer is returned as the top entry in the search results. I've tested with SRCH_ANS_ID both enabled and disabled, neither produce the desired result. 

Has this functionality been intentionally changed/removed? Am I missing a config setting somewhere?


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!