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Flagged Support Transaction in match process A, but system pick to auto-match in other match process — Cloud Customer Connect
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Flagged Support Transaction in match process A, but system pick to auto-match in other match process

Question
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edited Jan 16, 2020 7:14AM in Account Reconciliation

Summary

Flagged Support Transaction in match process A, but system pick to auto-match in other match process B.

Content

User perform the following action;

1. User flag support for unmatched transaction in TM under match process A.

2. User recheck and ensure this supported transaction show under unmatched screen in match process A.

3. Run auto match, and found system pick this supported transaction to match in other match process, i.e. match process B.

User expect system to auto match for this supported transaction only match process that mark flagged.

Version

ARCS 18.12

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