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Analyze Traffic to a Single Answer — Cloud Customer Connect
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Analyze Traffic to a Single Answer

Received Response
edited Jun 8, 2022 8:36AM in Agent Desktop 3 comments


How to understand why the sudden increase


We had an answer that had 10x the amount of volume it normally sees over a short period of time. We *think* we understand the source of some of that volume, we would really like to understand the source of the traffic. Do any report or tables look this closely at an answer or the details? I can't seem to find one.



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