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How can i use standard Response and Resolution Due Status flags and checks of SLA in My Inbox report — Cloud Customer Connect

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How can i use standard Response and Resolution Due Status flags and checks of SLA in My Inbox report

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Jan 30, 2020 11:47AM edited Jan 30, 2020 11:47AM in Agent Desktop 1 comment

Summary

On SLA Report flags and checks represent the response and resolution status of incident, we want to use it on the My Inbox report

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