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CORS Preflight error while trying to use Oracle Chat REST API

Accepted answer
edited Jun 8, 2022 12:09PM in General Technical Discussions 7 comments


I am trying to make an ajax call to the requestEngagement endpoint using the Chat REST API. However, I am seeing the following error :-


Access to XMLHttpRequest at 'https://****<site_name>/v1/requestEngagement?pool=<pool>'; from origin ''; has been blocked by CORS policy: Request header field osvc-crest-application-context is not allowed by Access-Control-Allow-Headers in preflight response.

If I remove the osvc-crest-application-context from the headers, I am getting a 400 Bad Request error message. From the preflight response from the server, I can see that only following headers are expected by the server.

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