You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

what are the benefits of keeping raw_message.mht

Received Response
48
Views
3
Comments
edited Feb 12, 2020 4:20PM in Agent Desktop 3 comments

Content

I have recently disabled saving raw_messge.mht as I do not see its benefit and some of them are very large (>60mb).  Since storage space is an ongoing issue for us, we have been manually deleting larger attachments.  I didn't want to overlook some hidden benefit for keeping this file, but to me it seems pretty useless other than taking up space.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!