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Any idea how to create Parent Child Relationship with Contacts Object in OSvC.

Received Response
edited Feb 17, 2020 8:17AM in Agent Desktop 4 comments


Parent Child Relationship with Contact object.


Hi All,

Hope you all are amazing!

Please help me on this issue.

I want to create Parent Child Relationship with Contact Object. so that i can store information of all the members for the specific contact for e.g 

X is parent contact 

now i am going to create Y as new contact (Father) as relationship so i can be able to make X as its parents.

so X is Main (Parent Contact) and Y is the Child (Relationship Contact as Father) and also this relationship should be maintain during 

Service Request Creation.

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