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Hiding Chat link based on Searches/Answers Viewed

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edited Feb 21, 2020 10:52AM in Customer Portal 2 comments

Summary

Hiding Chat link based on Searches/Answers Viewed

Content

Hi All,

After reading the answer here regarding hiding the AAQ page based on Searches performed or answers viewed (or both), I've been looking for a similar answer for doing the same with Chat. However, so far my search has been fruitless.

The code quoted is:

<rn:condition answers_viewed="3">
    <li><rn:widget path="navigation/NavigationTab" label_tab="#rn:msg:ASK_QUESTION_HDG#"
         link="/app/ask" pages="ask, ask_confirm"/></li>
<rn:condition_else/>
    <li><rn:widget path="navigation/NavigationTab" label_tab="#rn:msg:ASK_QUESTION_HDG#"
         searches_done="2" link="/app/ask" pages="ask, ask_confirm"/></li>
</rn:condition>

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