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Incident thread save as html

Accepted answer
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edited Feb 27, 2020 5:24AM in Customer Portal 2 comments

Summary

Incident thread save as html

Content

I am try to save incident thread as html but it shows html code in the conversations history and also its shows the same in CP as well. pls refer screens shots.

screenshot

https://prnt.sc/r8a6a8

Version

3.6

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