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(Knowledge Advanced API) Retrieving complete list of subscribed answers for WEB USER.

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edited Mar 4, 2020 1:48AM in Integrations and APIs

Summary

Unable to retrieve subscription list for web users, only console users.

Content

Does anyone know of a way to retrieve a list of web user subscriptions for an Answer? I'm not sure if I'm simply overlooking something regarding the Knowledge API or what, but it seems like I can only retrieve subscriptions for CONSOLE users.

Re: https://docs.oracle.com/en/cloud/saas/service/19a/cxska/op-km-api-v1-users-id-subscriptions-get.html

Currently, the unique identifiers are record Id or login.

If I specify the login for a web user, it simply returns "Expected object not found". When querying using the login for a console user, it works fine. That's great, but that's not the data I need unfortunately.

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