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API for data transfer Salesforce/OSC

Received Response
edited Jun 8, 2022 12:09PM in General Technical Discussions 4 comments


We have an upcoming project with a requirement to transfer incidents from OSC to another system (Salesforce) through SOA service when an update happens to an incident in OSC.   Is it possible to call an external API to send the data to a different system?  Can you point me to any documentation?  We've read the REST/SOAP API documentation and see that we can update data in OSC from external systems but do not see that it can be done in reverse.

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