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Report filter by user profile login

Received Response
edited Mar 9, 2020 8:44AM in Agent Desktop 13 comments



Got: incident queue in profile = facebook
what to see in report all incident that user is allow from his profile.
Now it show all incident

How to filter it?

didnt find incident -> assign user -> profile -> incident queue

something like that

please assist.

Thanks, Gil.

Thanks, Gil

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