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500 Error on our Customer Portal pages after the OCI server migration

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edited Mar 11, 2020 8:24PM in Customer Portal 2 comments

Summary

500 Error on our Customer Portal pages after the OCI server migration

Content

Our production site was just migrated to a new server as part of the OCI migration and are now getting 500 errors on several pages / clicks. Some areas consistently get 500 errors, while others periodically display this error. For the ones that are not consistent, we can get to work sometimes, if we clear the session cookie. We have submitted a case to Oracle support but wondering if any other customers have / are experiencing this issue and if they were able to resolve.Thanks!

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