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GDPR Compliance

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edited Jun 8, 2022 10:31AM in Agent Desktop 3 comments

Summary

Does Oracle have any tools that guarantee that we meet GDPR compliance regulations?

Content

We use multiple Oracle products but Oracle Service acts as our CRM system as well as the ticketing system.  Oracle Service clearly contains key customer data fields that require compliance with GDPR.  

Does anyone have any information regarding OSvC and GDPR compliance?  Or can you point me to someone that might have the answers I'm looking for on this topic?

Thanks,

Mike Kramer

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