Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Enabling subsegments after implementation — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Enabling subsegments after implementation

edited Apr 3, 2020 8:47AM in Account Reconciliation


How to enable new subsegments after the implementation?


Hi All,

After watching Tim's video on Group Reconciliation we decided to play with the subsegment options a little bit and exploit its benefits. In the video we did capture that once we enable some of these segments and we start using group reconciliation formats, having profiles and/or reconciliations using that format we can no longer turn off the subsegment setups, which is fine.

However, it appears that after start using the group reconciliation option we are unable to designate any other new segments as subsegment targets either. The entire Profile Segment configuration is greyed out. Does this mean - practically - that because of long term purposes we will need to enable all of our segments as subsegment targets (even those which we are not planning to use at the moment for group recon, but we might use it in the future) before start using the group reconciliation option? 

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!