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Tip: Why is my Blanket Agreement not being sourced in the Enter Requisition Line flow? — Cloud Customer Connect
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Tip: Why is my Blanket Agreement not being sourced in the Enter Requisition Line flow?

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edited Apr 4, 2020 9:48AM in Self Service Procurement 2 comments

Summary

Why is my Blanket Agreement not being sourced in the Enter Requisition Line flow?

Content

Customers / Support

This is perhaps more for Support to use in initial triage. Just this week or two, I have seen at least 3 queries on this topic.

Customer Issue:

The customer is using the Enter Requisition Line flow. Obviously this is an Advanced Procurement Requester that is interested in creating a requisition. The user is selecting a master item that definitely has a backing blanket agreement. How does the user confirm this? The user searches for the item on the shopping page either using a keyword search or the Shop by Category feature and the item is returned in the search results as a blanket agreement backed line. 

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