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Metrics on video — Cloud Customer Connect
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Metrics on video

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edited Jun 8, 2022 8:36AM in Agent Desktop 1 comment

Summary

Video stored on custhelp drive - is there a way to track plays through Oracle?

Content

I have a video stored on the custhelp drive in the assets folder and I was wondering if anyone knows of a way to get any metrics on the video (plays, clicks, etc) through an Oracle report.

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