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Embedded Chat Inlay CORS Error if Active on Multiple Domains

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edited Apr 16, 2020 3:10PM in Customer Portal 9 comments

Summary

If the Chat Inlay is loaded onto a web page in one domain, attempting to load the Chat Inlay on a webpage from a different domain will give CORS error

Content

So apparently, you can only have the Embedded Chat Inlay loaded onto web pages from a single domain even if OIT_CORS_WHITELIST is set to ".*" to accept all domains. If you attempt to load the Chat Inlay on a web page from a different domain while the Chat Inlay is still active on the web page from the first domain, the Chat Inlay on the second domain will give the following CORS error:

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