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Sending a Website Link Survey to Facebook

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edited Jun 8, 2022 8:57AM in Agent Desktop 1 comment

Summary

Sending a Website Link Survey to Facebook using Standard Text

Content

we would like to send a survey link from Oracle console with a response to a Facebook private post.  I have create a standard text with the link to the Website Link survey, when I reply to the post and include the standard text, the link shows up as plain text on Facebook, while it is showing as a clickable link on the console with the response that was sent.  Is there a way to send a survey link to Facebook?

Thanks,

Sherry 

Version

20A

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