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Open Child Incident ina new tab

Received Response
edited Jun 13, 2022 4:12AM in General Technical Discussions 3 comments


Copied Incidents to be opened in a separate tab


On a button click in workspace I'm copying the Parent Incident information and creating child Incident through workflow but when the child incident gets created it opens on top of the parent incident by overlapping it and on saving and closing this child incident, the parent incident also gets closed leaving the user no idea whether the child incident information gets updated in the Parent Incident or not, the user has to open the Parent Incident again to know that or to create more child incidents. I want to avoid this situation by opening the Child Incidents in a separate tab. Is this achievable?

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