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Is it possible to add chat widget to Answer body?

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edited May 5, 2020 9:48PM in Customer Portal 7 comments

Summary

Can widgets be added to answer in the knowledge base?

Content

In order to save some time with page edits and updates. I was wondering if I could place all the chat info in an Answer.

Can the conditional chat link or any widget for that matter be placed in an Answer? 

If so, what are the proper steps to make sure it functions properly?

 

Thanks for your help!

Whitney

Version

19D

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