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Cycle count lock on variance

Question
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edited May 24, 2020 10:57PM in Warehouse Management

Summary

Previous to 20B a negative variance would cause an LPN or active location to lock.

Content

Previous to 20B update when an active location or LPN was counted that resulted in a negative variance the system would automatically lock this with a "CYCLE_COUNT" lock code until the variance was either approved or rejected. This is not currently working since the update.

Can anyone tell me if there is a setting somewhere that I am missing to allow the location or LPN to be locked when there is a negative variance?

If there is no setting I will have to create an SR but I just wanted to try to sort it myself first.

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