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Responsive UI Search bar Rest API failing — Cloud Customer Connect
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Responsive UI Search bar Rest API failing

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edited Jun 13, 2022 4:12AM in General Technical Discussions 3 comments

Summary

In the new Fusion Responsive UI we are encountering issues when attempting to use the new search feature. The new search feature is utilizing a REST API call which is being blocked.

Content

We are encountering issues when attempting to use the new search feature, in Performance Management specifically, in the Responsive UI. It looks like the new search feature is utilizing a REST API call. This GET call is seemingly being blocked. There is a continuous 401 error when you use the search feature. We have verified that the security privileges within the application are accurate (used seeded roles). And we checked with our internal IT group to verify nothing is being blocked on our network security side... still no luck.

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